#1 virtual assistant services

Reliable Virtual Assistants to Handle Your Calls, Tasks & Support

Are you looking dedicated Team for Contact Center services needs?

Do you know you can save thousands of dollars while using callnova as your Contact Center Partner?

Why Choose Callnova Virtual Assistants?

At Callnova, a trusted virtual assistant services provider and call answering service Contact Center. Our professional team Working 24/7 to provide customer support, Virtual Assistance, Chat support, appointment scheduling, lead generation, and multilingual assistance as per your requirement.

Callnova helps businesses Since 2018, Reduce costs, improve customer satisfaction, and Scalbility. Whether you’re a New startup or an established company, our virtual assistant services and Call answering service Team ensure seamless communication and reliable support.

Never Miss Any single Call Now.

24/7 support

Remote Virtual Assistant Team

Call monitoring and recording

Availability on holidays

Quality Check

Free Trial

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Who We Are

Outsourcing to Pakistan made easy, reliable, and affordable.

In this digital age one of the next-generation call center outsourcing companies “CALLNOVA” is helping a lot of organizations to transform their business and is renowned for the best alter of customer support and technical services. We are making our clients more quick and competitive through a deep understanding of their business value. We are providing a digitization core-value to every new and existing companies to give an open way to gracefull itself that is working as a united team to meet all the cutting-edge technology demands.

Moreover, we are training our HR and staff to give valuable CRM technology and contact center services of the main work strategy used by CALLNOVA is global deployment and operation that is building competitiveness to all call center costs. One more service provided by callnova incorporation is hiring agents to meet the best needs for you.

What Our Virtual Assistants Can Do for You?

24/7 OmniChannel Support

Your customers don’t just interact through one channel. They call, email, chat, and message through social media. Callnova’s team provides round-the-clock support across multiple platforms, ensuring no customer inquiry is ever left unanswered.

Scalable Call Center Solutions

Callnova’s services scale with you, whether you need a single virtual assistant services or a full customer support team handling thousands of interactions daily,CallNova Always ready to provide scalbility to your business.

Experienced and Trained Staff

Every Callnova agent is professionally trained in customer service, sales, and back-office support. We focus on providing loving, solution-driven interactions that leave a lasting impression on your Clients.

Cost Savings Without Compromise

Hiring, training, and managing in-house staff is expensive. With Callnova, you access high-qualified virtual assistant services at a easy and Cost affective, while still maintaining professionalism and reliability.

Global Reach with Local Sensitivity

From the U.S. to Europe, Asia, and beyond, Callnova helps you connect with customers across time zones and cultural backgrounds, ensuring your business delivers globally competitive support with local relevance.

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Why Pakistan?

Outsourcing to Pakistan as World 3rd largest IT support provider and 4th largest english Speaker county is no longer just about affordability. it’s about unlocking youth efficiency, talent, and growth. We make outsourcing simple, reliable, and cost-effective, so you can focus on scaling what matters most.

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Dedicated employees

Years of experience

success Projects

Satisfied clients

Contact Center Services

Virtual Assistants Built for Transportation Companies

Our contact center solutions empower businesses to deliver seamless customer experiences with 24/7 support, advanced technology, and fully trained agents. From inbound and outbound calls to omnichannel communication, we ensure efficiency, reliability, and CX satisfaction. Scale your business confidently with a cost-effective, tailored contact center designed to meet all your needs.

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chat support

It is an aphorism that serving clients in person is somewhat more inconvenient than the provision of services digitally so “CALLNOVA” incorporation is also serving its clients with online live chat services. Our services of live chat outsourcing include live chat, email, messaging, telephoning, and social media. We are striving to pay the needs of our clients through consistent experience, constructive communication, and secure data sharing that is accompanied by our live chat services.

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tech support

Our tech support services provide fast, reliable, and round-the-clock assistance to resolve technical issues efficiently. With professional agents, advanced tools, and a customer-first approach, we ensure minimal down-time and maximum productivity. From troubleshooting to system management, we provides cost-effective solutions that keep your business running smoothly and securely.

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Out-bound contact center

CALLNOVA is providing a complete outbound call center solution, designed to fit the business model of our different clients. We are working with a team of world-class experts and partners to leave no stone unturned in the journey to success. Every business has a different nature and there are various perspectives on which it depends we are working by keeping all the factors into consideration for your survival in the industry.

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inbound contact center

Inbound call center solutions provided by “CALLNOVA” is focused on the benefits of our customers. We are working with the industry knowledge by our years of experience that is enabling us to meet the demands of our clients with more flexibility and ease. Our inbound call center services are building contact center services to global customers in all major industries.

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non-voice BPO support

CALLLNOVA as one of the leading services provider industry working as your partner in business outsourcing that is striving to make you more productive, efficient and particularly working on your business goals. Being a third party service provider we are handling all the responsibilities of your business to build a leveraging talent.

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digital marketing

Our digital marketing services help businesses grow online with targeted strategies, SEO, social media, PPC, and content marketing. We focus on driving traffic, boosting engagement, and increasing conversions. With data-driven campaigns and creative execution, we make your brand stand out and achieve measurable results in today’s digital world

industries

From healthcare and finance to retail, technology, and transportation, our expertise ensures reliable support across every sector or industries. No matter the industry, we deliver scalable, cost-effective services that drive growth, efficiency, and customer satisfaction.

DISPATCH SERVICES

Healthcare

Real Estate

Finance & Banking

Technology & SaaS

Travel & Hospitality

E-Commerce & Retail

Professional Services

How It Works

CALLNOVA incorporation with its team of representatives handling all the queries of its customers to give them a real-time solution. Where a lot of major industries of the market are getting benefit from its keenness and contemplation. Irrespective of giving respective solutions through calls also serving via emails, messaging, and live chat services. For your business development, we are searching market trends, telemarketing campaigns, and prompt queries solution.

We are integrating through different tools and assisting support for regular workflow including ACD, IVR, dialing software, customer relationship management tool, workforce management tool, headsets, and desktops. Moreover, we are working with a team of professionals who are leaving a powerful impact on our clients rather than our advanced processes and technology.

Through the line of our work, we take orders and arrange things to put heed on our setting of objectives, analysis of metrics, customer reliability, and your business goal accomplishment. Through our strategic operations, we are working to eliminate barriers, give work-life balance, and find of gateway to plenty of growth opportunities. Here we are also troubleshooting both product and service issues from a firsthand perspective by using QA to monitor all the data to provide you with the highest level of customer service.

our customer-focused outlook, computer literacy, typing skills, stellar communication skills, efficient and prompt problem-solving power, organized multitasking, and product or company knowledge is making us competitive in the market due to which we are giving more satisfaction and flexibility to our existing and new clients.

What is Callnova?

Callnova is a virtual assistant services provider and call center that offers 24/7 customer support, inbound and outbound calling, and back-office solutions to businesses worldwide.

How can Callnova help my business?

We help companies reduce costs, improve customer satisfaction, and scale operations by providing trained virtual assistants for tasks like call handling, email support, data entry, lead generation, and appointment scheduling.

What industries does Callnova serve?

We work with a wide range of industries, including e-commerce, healthcare, real estate, finance, technology, travel, and hospitality.

Are Callnova services available 24/7?

Yes. Our virtual assistants and call center agents operate round-the-clock, ensuring your customers receive support at any time, across all time zones.

What languages does Callnova support?

We provide multilingual support to help businesses serve customers across global markets, ensuring effective communication in diverse languages.

Why choose Callnova over hiring in-house staff?

Unlike in-house hiring, Callnova offers scalable, cost-effective, 24/7 support without overhead costs like salaries, benefits, and office space—giving you flexibility and savings.

FAQs

“Our FAQs provide clear answers to the most common questions about our services, processes, and support. Designed to save your time, this section helps you quickly find reliable information. Whether it’s pricing, features, or setup, our FAQs make understanding and using our solutions simple, transparent, and stress-free.”

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