+1-805-601-7202 info@callnova.com

Virtual Assistant Services


Virtual Assistant Services

Your customers are our first priority

“Building Trust with Top Virtual Assistant Services!”

CALLNOVA stands out as a top-tier provider of virtual assistant services, dedicated to cultivating robust customer trust through an all-encompassing approach to query management. Our skilled team excels at handling a diverse spectrum of customer inquiries, delivering timely solutions that elevate overall satisfaction. Recognizing the pivotal role of trust in business dynamics, our virtual assistance prioritizes personalized support across various communication platforms.

Whether managing queries via phone calls, emails, messaging, or live chat services, online virtual assistant is committed to delivering seamless assistance tailored to the distinct requirements of each industry we serve. Our proficiency extends to conducting thorough market trend analyses, crafting targeted telemarketing campaigns, and ensuring swift query resolutions, all of which are instrumental in propelling your business forward.

Leveraging our global dispatch leading-edge virtual assistance empowers you to forge enduring trust with your business, paving the way for sustained loyalty and expanded growth avenues. Take the step towards customer service excellence by partnering with CALLNOVA today.


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TAXI and Limo

CALLNOVA incorporation is working as professional call takers, and taxi dispatching services by using updated software….

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CALLNOVA’s business process outsourcing services are designed with the strategy of getting awesome outcomes….

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Inbound call center solutions provided by “CALLNOVA” is focused on the benefits of our customers….

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CALLNOVA is providing a complete outbound call center solution, designed to fit the….

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CALLNOVA services of live chat outsourcing include live chat, email, messaging, telephoning, and social media….

Quality & Efficiency

Our main services







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Quality & Efficiency

Fast & Secure Calls

Business Voice


Unified Communications


Contact Center


Network Services


The business process outsourcing experts


Collaborate with Us Today

By forming a partnership with us, you will have access to cutting-edge BPO expertise, top-of-the-line virtual assistant services, and strategic solutions for cab dispatch and global dispatch. Elevate your business to new levels of success with our comprehensive outsourcing solutions. Reach out to us today to discover how Callnova can revolutionize your operations and foster sustainable growth.

Proficiency in Cab Dispatch and Global Dispatch

Apart from virtual assistant services, Callnova specializes in cab dispatch and global dispatch solutions, as well as various other dispatch services. Whether you operate in the transportation sector or manage logistics on an international level, our dispatch services are crafted to optimize routes, enhance efficiency, and elevate customer satisfaction.

In the current digital age, businesses are confronted with a multitude of challenges in order to remain competitive and meet the demands of customers.

One crucial strategy that has proven to be a game-changer is the utilization of the skills of business process outsourcing (BPO) specialists.

Among these professionals, the team at Callnova is distinguished as the preferred solution for businesses seeking to enhance their operations, streamline processes, and achieve long-term growth.

Here are the reasons why selecting Callnova for Your BPO Needs is the right choice:

Diverse Virtual Assistant Services

Callnova provides an extensive array of virtual assistant services that are customized to address the varied requirements of businesses across different sectors. From managing customer inquiries and handling administrative duties to offering support for cab dispatch and global dispatch services, our virtual assistants are trained to deliver exceptional outcomes.

Top-notch Virtual Assistant Solutions

Recognizing the significance of having top-tier virtual assistants in your team, we meticulously select skilled professionals with expertise in customer service, data entry, scheduling, and more.

Our premium virtual assistant services ensure that your business operations function smoothly and efficiently.



Virtual assistant:

In today’s dynamic business landscape, the demand for efficient support solutions is at an all-time high. Among the leaders in this field is Callnova, a premier provider of tailored virtual assistant solutions catering to diverse business needs. Let’s explore how Callnova’s innovative virtual assistant services drive efficiency and productivity for businesses.

Virtual Assistant Services

At the heart of Callnova’s offerings are its virtual assistant services, designed to offer businesses dedicated and effective support. From managing administrative tasks to coordinating schedules and handling customer inquiries, our virtual assistants deliver prompt and professional assistance. With a focus on efficiency and attention to detail, we ensures clients receive the support needed to thrive in today’s competitive market.

Best Virtual Assistant Services

Callnova prides itself on providing the best inbound call center services, backed by a team of highly skilled professionals and a commitment to excellence. By harnessing advanced technology and industry best practices, Callnova delivers superior assistance solutions that exceed client expectations. From personalized support to proactive communication, Callnova sets the standard for excellence in the virtual realm.

Legal Virtual Assistant Services

In the legal sector, where precision is crucial, our legal virtual assistant services play a vital role in supporting law firms and legal professionals. Whether drafting legal documents, conducting research, or managing case files, Callnova’s legal virtual assistants possess the expertise needed for smooth operations. By outsourcing administrative tasks to Callnova, legal practitioners can focus on delivering top-quality legal services.

Virtual Administrative Support

Callnova’s global dispatch administrative support services are tailored to help businesses streamline operations and optimize workflow efficiency. From managing emails to scheduling appointments, Callnova’s virtual assistants handle various administrative tasks with precision and professionalism. Outsourcing administrative responsibilities to Callnova`s best virtual assistant website allows businesses to free up valuable time and resources for core activities.

Virtual Office Assistant

Our virtual office assistant services assist businesses in maintaining seamless operations and delivering excellent customer service. From answering phone calls to managing administrative tasks, Callnova’s virtual office assistants act as frontline representatives, ensuring smooth communication and efficient workflow management. Their professionalism and attention to detail contribute to overall business success and growth.

Virtual Support Staff

Callnova’s virtual support staff provides specialized support services to businesses and entrepreneurs. From customer service to technical support, Callnova’s call support staff offers efficient solutions, allowing businesses to focus on growth and innovation. Outsourcing support services to Callnova ensures access to top-tier support, driving success in competitive markets.


Virtual Receptionist

Callnova’s virtual receptionists serve as the initial point of contact for businesses, providing professional and efficient customer service to callers. From answering inquiries to scheduling appointments, Callnova’s virtual receptionists ensure callers receive prompt and courteous assistance. With their customer-centric approach, Callnova’s virtual receptionists enhance businesses’ positive image and reputation.

Virtual Administrative Assistant

Callnova’s virtual administrative assistants offer dedicated support to efficiently manage administrative tasks. Whether data entry, file organization, or document preparation, Callnova’s virtual administrative assistants provide timely and accurate solutions. Outsourcing administrative tasks to Callnova streamlines operations and improves productivity for businesses.

Virtual Assistant Companies

As a leading call center services company, Callnova brings together skilled professionals with expertise in various virtual assistance areas. From administrative support to customer service, Callnova offers comprehensive solutions empowering clients to achieve business objectives. Partnering with Callnova provides access to top-tier inbound call center, driving success in competitive markets.

Virtual Assistant Agency

As a trusted global dispatch assistant agency, Callnova offers businesses a reliable partner for support needs. With a focus on professionalism and customer satisfaction, Callnova’s virtual assistant solutions enhance operational efficiency and drive growth.

Remote Administrative Services

Callnova’s remote administrative services cater to businesses in virtual work environments. Managing virtual meetings, coordinating remote teams, or handling online correspondence, Callnova’s remote administrative assistants ensure smooth operations.

Inbound call center services

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Business landscape, delivering exceptional customer service is no longer optional—it’s essential for success. As businesses strive to meet the evolving needs and expectations of their customers, the role of inbound call centers has become increasingly critical. At the forefront of this transformation stands our call center services, a leading provider of inbound call center services dedicated to enhancing customer satisfaction and driving business growth. In this article, we’ll explore how our virtual assistance comprehensive solutions and cutting-edge technology are reshaping the landscape of inbound call center operations.

Callnova’s Inbound Call Center Services:

At our virtual assistant services, we understand the importance of delivering exceptional customer service at every touchpoint. Our inbound call center services are designed to help businesses elevate their customer experience and build lasting relationships with their clients. From call handling and customer support to call routing and issue resolution, Our virtual assistants offers a comprehensive suite of services tailored to meet the unique needs of each client.

Comprehensive Call Handling Services:

Our online virtual assistant call handling services encompass a wide range of functions aimed at managing incoming calls efficiently and effectively. Our skilled agents are trained to handle diverse customer inquiries with professionalism and empathy, ensuring that every caller receives prompt and accurate assistance. Whether it’s answering product questions, processing orders, or resolving technical issues, Callnova’s call handling services are geared towards delivering positive outcomes and exceeding customer expectations.

Inbound Customer Support:

Inbound customer support is a cornerstone of our virtual assistant service offerings, enabling businesses to address customer inquiries and resolve issues in real-time. Our dedicated team of customer support specialists is available round-the-clock to assist customers with their queries and concerns. Whether it’s troubleshooting technical issues, providing product information, or offering post-purchase support, Callnova’s inbound customer support services ensure that customers receive timely and effective assistance whenever they need it.


Inbound customer support services


Outbound services

Our virtual assistant service, a leading provider of comprehensive marketing solutions tailored to meet the diverse needs of businesses across industries. Let’s explore how Callnova empowers businesses to maximize their reach and impact through its innovative outbound marketing services.

Outbound Lead Generation:

Lead generation lies at the core of outbound marketing, and Callnova global dispatch service specializes in delivering high-quality leads that align with clients target demographics and preferences. Through strategic prospecting and outreach campaigns, Our virtual assistants identifies and qualifies prospects who are most likely to convert into customers. By focusing on quality over quantity, Callnova ensures that clients receive leads that have a genuine interest in their products or services, thereby maximizing the chances of conversion.

Cold Calling Services:

Cold calling remains a powerful tool for initiating conversations with potential customers and establishing rapport. Our virtual assistants cold calling services are conducted by skilled professionals who excel in delivering compelling pitches and overcoming objections effectively. With a focus on building relationships and uncovering opportunities, Callnova’s cold calling services pave the way for meaningful interactions and ultimately, business growth.

Appointment Setting Services:

Securing appointments with potential customers is essential for nurturing leads and closing deals. Our virtual assistant appointment setting services are designed to facilitate meaningful interactions between clients and their target audience. By identifying qualified prospects, communicating value propositions, and scheduling appointments, Callnova helps clients maximize their sales opportunities and drive revenue growth.

Lead Qualification Services:

Not all leads are created equal, and effective lead qualification is essential for prioritizing resources and focusing efforts on the most promising opportunities. Our virtual assistance lead qualification services involve assessing leads based on predefined criteria, determining their level of interest and intent, and segmenting them accordingly. By qualifying leads effectively, Callnova ensures that clients can allocate their resources efficiently and pursue opportunities with the highest likelihood of success.


live chat services

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In this digital age, where communication channels continue to evolve, chat support has emerged as a vital tool for businesses to engage with their customers effectively. Among the pioneers in this domain stands Callnova, a leading company dedicated to delivering exceptional chat support services. Let’s delve deeper into how our virtual assistant revolutionizes customer engagement and satisfaction through its innovative approach.

Callnova’s Approach to Chat Support:

At the heart of our virtual assistants success lies its unwavering commitment to customer satisfaction. The company employs a proactive approach to chat support, leveraging advanced technologies and best practices to deliver superior service quality. From trained chat agents to robust support systems, Callnova prioritizes efficiency, accuracy, and professionalism in every customer interaction.


Key Features of Callnova’s Chat Support Services

By understanding the unique requirements of each client, Callnova tailors its chat support solutions to meet their specific needs and objectives.

24/7 Availability

Virtual assistant understands that customer queries can arise at any time of the day. Therefore, the company offers round-the-clock chat support services, ensuring that clients receive assistance whenever they need it.

Highly Skilled Chat Agents

The backbone of virtual assistant chat support services is its team of proficient chat agents. These professionals undergo rigorous training to hone their communication skills and product knowledge, enabling them to provide accurate and insightful assistance to customers.

Personalized Interactions

Our virtual assistant believes in the power of personalized customer interactions. Through tailored responses and empathetic communication, the company fosters strong relationships with clients and enhances overall satisfaction to become the best global dispatch services company.

24/7 Availability


Multilingual Support

Recognizing the diverse needs of its clients, Virtual assistant offers multilingual chat support services. Whether customers prefer to communicate in English, Spanish, French, or any other language, Callnova ensures that language barriers are never a hindrance to effective communication.

Advanced Technology Infrastructure

To facilitate seamless chat interactions, Our virtual assistant employs state-of-the-art technology infrastructure. From user-friendly chat interfaces to robust security measures, the company ensures a smooth and secure communication experience for both clients and customers.



Whether a business experiences sudden spikes in chat volume or seasonal fluctuations, Virtual assistance offers scalable solutions to meet evolving needs.

The Benefits of Choosing Callnova for Virtual Assistant Chat Support:

Partnering with Callnova for virtual assistant chat support services offers a myriad of benefits for businesses:

Enhanced Customer Satisfaction

By providing prompt and efficient assistance, Our virtual assistance helps businesses enhance customer satisfaction and loyalty.

Improved Efficiency

With our remote virtual assistant handling chat support operations, businesses can focus on core activities and achieve greater operational efficiency.

Cost Savings

Outsourcing chat support to our virtual assistant eliminates the need for businesses to invest in costly infrastructure and resources, resulting in significant cost savings.

Quality & Efficiency

How it works?

virtual assistant

We are integrating through different tools and virtual assistance support for regular workflow including ACD, IVR, dialing software, customer relationship management tool, workforce management tool, headsets, and desktops.

Moreover, we are working with a team of professional virtual assistants who are leaving a powerful impact on our clients rather than our advanced processes and technology.

Through the line of our work, we take orders and arrange things to put heed on our setting of objectives, analysis of metrics, customer reliability, and your business goal accomplishment. Through our strategic operations, we are working to eliminate barriers, give work-life balance, and find of gateway to plenty of growth opportunities.

Here we are also troubleshooting both product and service issues from a firsthand perspective by using QA to monitor all the data to provide you with the highest level of customer service.

our customer-focused outlook, computer literacy, typing skills, stellar communication skills, efficient and prompt problem-solving power, organized multitasking, and product or company knowledge are making us competitive in the market due to which we are giving more satisfaction and flexibility to our existing and new clients.

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Happy clients

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Up Time

Let’s start the journey

Are you ready to move forward?

The right dispatching company CALLNOVA is working to keep in account all the needs and wishes of our customers to give them a deep understanding of care and loyalty.

As we are working through some brand voices where everything is chained and organized, in the same way, we found a digitalized system for the calculation of cost that can be used by both servers and customers. Here team members are striving for a careful shipment by making it scheduled.

One of the reasons for the competition of such a company is based on the skill specialty of our dispatchers who are making a process smooth by examining the route before dispatch which involves the monitoring of a lot of factors such as conditions of the road, traffic conditioning, weather, shortest path, bridges, railways and many more.

CALLNOVA is working to make its customers happy and hassle-free.

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Latest News

Every Question as an Answer

Frequently Asked Questions

From smarter software to specialized agent training, our now or atlest tomorrow ultra good ok nice go away multi-channel an expertise encourages engagement that increases even satisfaction and drives conversion.

What is the process for switching from another contact center?

Write us an email at info@callnova.com or contact us ph +1-805-601-7202

What industries do your agents have the most experience in?

Our outsourcing offering spans IT Services, Finance and Accounting (F&A) Outsourcing Services, Back Office BPO (Data Entry and Data Processing Services), Call Center (Customer Service) Outsourcing, Healthcare BPO Services, E-commerce Support Services, Corporate Training, and Digital Marketing.

When is the best time to switch to your call center?

Every minute is the best time. You can switch anytime.

What is the process for switching to you?

Write us an email at info@callnova.com or contact us ph +1-805-601-7202.

What industries you are most experience in?

We are most experienced in Truck Dispatch, Limo & taxi Dispatch, Order taking, Lead Generation, and Chat support.

Do I have to pay monthly ?

Yes, You can pay monthly or fortnightly for all the service charges.

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Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation

Useful links

63 Ponderosa Crescent, London, Ontario, Canada.