+1-226-777-5901 info@callnova.com

Hire Dedicated Remote Team In Pakistan

Callnova Dispatch Services

Are you looking dedicated dispatchers for taxi dispatch services needs?

Do you know you can save thousands of dollars while using callnova Dispatch Services?

Are you tired of changing dispatcher again n again ?

CallNova is here to help, businesses across industries depend heavily on efficient dispatch services to meet customer expectations, optimize operations, and reduce costs. Whether it’s taxi fleets, managing tow trucks, scheduling non-emergency medical transportation (NEMT), or handling field service teams, dispatch plays a critical role in ensuring smooth and timely operations.

At Callnova, we specialize in providing professional dispatch services that are fully customizable to meet the needs of your business. 

Never Miss Any single Call Now.

24/7 support

Dedicated Team

Dedicated Dispatchers

Call monitoring and recording

Available on holidays

Quality Check

7 Days Trial

dispatch services

Experience outsourcing made better

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Efficiency & Cost Savings

  • streamlines operations, reduces overhead, and helps businesses focus on core growth areas.

  • Tie into “made better” by showing improved ROI compared to traditional outsourcing.

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Scalability & Flexibility

  • modern outsourcing adapts to business needs, whether scaling up during peak seasons or providing custom solutions.

  • “Made better” = giving businesses the power to grow without limits.

Quality & Expertise

  • Highlight access to skilled professionals, 24/7 support, and industry-specific expertise.

  • Show how outsourcing today isn’t just about cost-cutting, but about achieving better results.

Why Dedicated Dispatch Services Matter for Modern Businesses

Outsourcing to Pakistan made easy, reliable, and affordable.

Dispatching is no longer just about answering calls and sending out vehicles—it’s about:

  • Real-time coordination – ensuring drivers, technicians, or service providers are deployed efficiently.

  • Customer satisfaction – timely responses and accurate ETAs improve trust and loyalty.

  • Operational efficiency – reducing downtime, fuel costs, and miscommunication.

  • Scalability – growing your operations without overwhelming your in-house staff.

Callnova’s dispatch services are designed to deliver all of these benefits under one roof, offering 24/7 support so your business never misses a call or opportunity.

Industries We Serve with Dispatch Services

Callnova serves a wide range of industries, ensuring each client gets customized dispatch support. Our expertise covers:

  • Taxi & Ride-Hailing Companies

  • Tow Truck Operators

  • Non-Emergency Medical Transportation (NEMT)

  • Courier & Logistics Providers

  • Food & Grocery Delivery Services

  • Emergency Roadside Assistance

  • Field Service Companies (plumbing, HVAC, electrical, etc.)

  • Corporate Transportation Services

How Callnova Dispatch Services Work

Customer Call or Request – A customer calls your service line, app, or portal.

Instant Response – Our dispatch agents immediately pick up, Within 3 rings no long wait times.

Information Gathering – We collect essential details such as location, service type, and urgency.

Dispatch Assignment – Using our system, we assign the nearest available driver, technician, or provider.

Customer Update – We keep the customer informed with accurate ETAs and status updates.

Ongoing Support – We handle follow-ups, cancellations, and rescheduling if required.

Streamlined process ensures that your customers always receive fast, reliable, and professional service.

Why Choose Callnova for Dispatch Services?

  • Experience you can trust – Years of expertise in customer support and dispatch management.

  • Global presence – Offices in Pakistan and Canada, serving clients worldwide.

  • Bilingual support – English and regional language options for better customer communication.

  • Proven results – Businesses that partner with Callnova report improved efficiency, reduced costs, and higher customer satisfaction.

At Callnova, we don’t just answer calls—we become a true extension of your business, representing your brand with professionalism and reliability.

Outsourcing to Pakistan is no longer just about affordability—it’s about unlocking efficiency, talent, and growth. With the right partner, businesses experience streamlined processes, professional support, and unmatched value. 

Dedicated employees

Years of experience

success Projects

Satisfied clients

Benefits of Choosing Callnova Dispatch Services

Partnering with Callnova gives your business the competitive advantage of professional dispatch management without the cost of building a large in-house team. Here are the benefits:

24/7 Availability

No missed calls, no missed opportunities. Our team is available round-the-clock to handle dispatch requests.

Cost-Effective

Outsourcing dispatch saves you money on staffing, training, and technology investments.

Scalable Solutions

Whether you have 10 daily calls or 1,000, we adjust our services to match your volume.

Improved Customer Satisfaction

Accurate ETAs, fast response, and professional communication keep your customers happy.

Industry-Specific Expertise

From taxi companies to healthcare transport providers, we bring specialized knowledge to every project.

Technology-Driven Efficiency

We use advanced dispatch software, GPS tracking, and call management tools to ensure real-time updates and accurate routing

E-Commerce & Retail

From order tracking to returns management, our agents provide seamless customer support that keeps online shoppers satisfied and loyal.

Professional Services

Law firms, consultancies, and agencies benefit from our virtual reception, scheduling, and client communication support.

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Callnova delivers reliable virtual assistant and call center outsourcing solutions tailored to your business needs. From customer support to digital services, we ensure efficiency, affordability, and growth. Stay connected with us through 24/7 support and explore smarter ways to scale your business with trusted outsourcing solutions.

CONTACT US

 

PAKISTAN OFFICE:

CALLNOVA HOUSE

OFFICE # 10-11 GOLDMINE PLAZA SHAH JAMAL ROAD,LAHORE,PAKISTAN 54000

PH # +92-423-37502067

 _____________________________

CANADA OFFICE:

CALLNOVA HOUSE

63 PONDEROSA CRESCENT LONDON,ONTARIO

PH # +1-226-777-5901